Warranty

 

Welcome to BIONFIT - Your Trusted Fitness Partner

Experience the Perfect Blend of Quality, Performance, and Style!

We are privileged to provide you with the ultimate warranty coverage for your BIONFIT exercise bike. Your satisfaction and peace of mind are our top priorities, and we stand behind the quality and reliability of our products. With our warranty, you can trust that your investment is protected.

Read on to learn more about our warranty information and the exceptional coverage it offers.

General Information:

Every BIONFIT exercise bike comes with various specifications. BIONFIT exercise bikes are sold exclusively across India through various channels and on our website, www.bionfit.com. Our technicians are skilled in the proficient assembly and service of BIONFIT bikes.

Warranty Activation:

To activate your warranty, please ensure that you register your BIONFIT exercise bike on our website. Visit www.bionfit.com and follow the steps under "Register My Bike." You need to fill out the order details there, and once it's submitted, our customer support team will verify the necessary details and once verification is done, you will get a confirmation mail that your warranty is activated. A warranty certificate will be sent to you via email. Please note that your warranty will not be activated unless your BIONFIT exercise bike is registered on www.bionfit.com. You have 3 days from the date of purchase to register your BIONFIT bike and activate your warranty.

Product Care and Maintenance:

  • Regular maintenance and proper care of your exercise bike can extend its lifespan and ensure optimal performance.
  • Follow the manufacturer's instructions for assembly, usage, and maintenance provided in the user manual.
  • Clean the bike regularly, lubricate moving parts as recommended, and periodically check for loose bolts or screws.
  • Avoid exposing the bike to extreme temperatures, humidity, or moisture that could damage electronic components.

Customer Support:

If you encounter any issues with your BIONFIT exercise bike covered under warranty, please contact us at support@bionmart.in or you can call/WhatsApp +91-7011358365

Provide details of the problem, your purchase information, and any supporting documentation, such as photos or videos, to expedite the process.

Our team will guide you through the necessary steps to resolve the issue, which may include troubleshooting, part replacement, or service arrangements.

BIONFIT Remedy and Professional Advice:

At BIONFIT, we take pride in providing high-quality exercise bikes and ensuring customer satisfaction. However, it is important to understand the remedies available and the limitations of liability associated with our products. Please review the following information:

1) Remedy:

  • In the event of a manufacturing defect or malfunction covered under warranty, our remedy will be to repair or replace the defective parts or the entire exercise bike, at our discretion.
  • If a repair or replacement is not feasible, we may offer a refund for the original purchase price of the exercise bike.

2) Professional Advice:

  • BIONFIT provides exercise bikes for general fitness purposes. We recommend consulting with a qualified fitness professional or healthcare provider before beginning any exercise program or using our exercise bikes.
  • We shall not be liable for any injuries, health issues, or adverse effects resulting from the use of our exercise bikes without appropriate professional guidance.

To Make a Claim:

If You want to claim your warranty, you need to contact BIONFIT customer support. They will investigate your problem and initiate a warranty claim.

Simply visit www.bionmart.in, you can reach out to one of our customer care representatives by visiting the "Contact Us" section on our website.

Warranty Coverage:

At BIONFIT, we take pride in delivering high-quality exercise bikes that undergo rigorous quality control measures. We are pleased to offer warranty coverage for manufacturing defects and missing components, subject to certain terms and conditions. Please review the following warranty coverage details:

Manufacturing Defects:

We provide warranty coverage for any manufacturing defects that may arise with your BIONFIT exercise bike. This includes issues related to the construction, materials, or workmanship of the product.

Missing Components:

If you find that any essential components are missing from your exercise bike upon delivery, we will promptly address the issue and provide the necessary components to ensure that you can enjoy the full functionality of the product.

Duration of Warranty:

The warranty period for manufacturing defects and missing components is specified in the warranty documentation provided with your BIONFIT exercise bike. It is important to note that the warranty coverage is applicable only during this specific timeframe.

Warranty Exclusions:

The warranty does not cover damage resulting from improper assembly, installation, or misuse of the exercise bike.

Normal wear and tear, cosmetic damages, and damages caused by accidents, modifications, or unauthorized repairs are not covered.

The warranty is non-transferable and applicable only to the original purchaser.

This Limited Product Warranty does not extend to and may be voided by Bionfit in its sole and absolute discretion for any of the following:

  • Any damage to the Product used for commercial or rental purposes, as store display models, or for any use other than in a single-family household, unless such use has been approved in advance in writing by Bionfit.
  • Any damage to the Product caused by accident, abuse, misuse or use for any purpose other than its intended purpose. In particular, for purposes of illustration and without limitation, this Limited Product Warranty does not apply: (i) to damage or defects caused by customer or other third-party abuse, accident, neglect, abuse, misuse, improper handling, utilization, maintenance, assembly, or installation; (ii) to damage or defects caused by tampering of any kind; (iii) to damage caused by normal wear and tear, including but not limited to, cosmetic damage, scratches, dents, discoloration or paint or plastic, broken plastic on parts, any physical damage to the surface of the Product (or any other change in cosmetic appearance that does not affect performance); (iv) to damage or defects caused by the Product being used with or connected to an accessory or component not approved or certified by Bionfit, or any use contrary to the instruction in the product manual or Bionfit Website ; (v) to damage or defects caused by flood, fire, earthquake, wind, lightning, freezing or other natural disasters, theft, vandalism, or other external causes beyond the reasonable control of Bionfit; or (vii) to a recalled Product component, if Bionfit provided reasonable notice of a recall and made replacements of the recalled Product component, as relevant, available to its customers.
  • Any damage or equipment failure (viii) caused by the opening of the Bionfit Fitness Bike, or to service or repairs performed, by anyone who is not a representative of Bionfit or Bionfit authorized retailer or service provider; or (ix) where the Product has been altered or modified in any manner by anyone who is not a representative of Bionfit or a Bionfit Fitness authorized retailer or service provider or without the written permission of Bionfit.

Bionfit does not warrant that the use and/or operation of the Product will be uninterrupted or error‐free.

THIS LIMITED PRODUCT WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY BIONFIT FOR THE PRODUCT AND SUPERSEDES ANY PRIOR, CONTRARY OR ADDITIONAL WARRANTIES OR REPRESENTATIONS. EXCEPT FOR THE WARRANTIES EXPRESSLY PROVIDED UNDER THIS LIMITED PRODUCT WARRANTY, ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO THE PRODUCT, WHETHER AS TO CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT OR ANY OTHER MATTER, ARE DISCLAIMED, EXCEPT TO THE EXTENT PROHIBITED BY LAW. IN SUCH EVENT, SUCH WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY PERIODS SET FORTH ABOVE. THIS EXCLUSION APPLIES EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSES AND REGARDLESS OF WHETHER DAMAGES ARE SOUGHT FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR STRICT LIABILITY IN TORT OR UNDER ANY OTHER LEGAL THEORY.

THE REMEDIES SET FORTH IN THIS BIONFIT LIMITED PRODUCT WARRANTY WILL BE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO ANY PERSON OR ENTITY.

UNDER NO CIRCUMSTANCES WILL BIONFIT, ITS PARENT COMPANY, SUBSIDIARIES, AFFILIATES, MANUFACTURERS, SERVICE PROVIDERS, LICENSORS, DISTRIBUTORS, SUPPLIERS AND EACH OF ITS AND THEIR RESPECTIVE PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, MANAGERS, PARTNERS, MEMBERS, SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “BIONFIT PARTIES”) BE SUBJECT TO ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE OR CONTINGENT DAMAGES WHATSOEVER, RELATED TO OR ARISING OUT OF THIS LIMITED PRODUCT WARRANTY OR THE USE OF THE PRODUCT, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHER THEORY OF LAW, ALL SUCH DAMAGES AND CLAIMS BEING SPECIFICALLY DISCLAIMED.

ANY DISPUTES BETWEEN YOU AND BIONFIT RELATED TO THIS LIMITED PRODUCT WARRANTY OR THE PRODUCT WILL BE GOVERNED BY THE THEN-CURRENT DISPUTE RESOLUTION PROCEDURES IN THE BIONFIT TERMS AND CONDITIONS, AVAILABLE AT BIONMART WEBSITE.

NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, THE ENTIRE AGGREGATE LIABILITY OF THE BIONFIT PARTIES WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT (BUT EXCLUDING ALL AMOUNTS PAID FOR THE ONGOING MEMBERSHIP) GIVING RISE TO LIABILITY.

Without limiting any of the foregoing and in addition thereto, in no event, under any cause of action or theory of liability, will the Bionfit Parties be liable to you or any third party for any (a) accident, personal injury or death or property damage or any other claims, losses, costs or damages, related to, arising out of or resulting from the purchase, sale, use of or inability to use the Product, or the performance or provision of services by Bionfit pursuant to this Limited Product Warranty or otherwise, the loss of value of the Product or any third party accessories, services, products or devices that are used in or with the Product, or the loss of use of the Product or any third party accessories, services, products or devices that are used in or with the Product, even if any Bionfit Party has been advised of the possibility of such damages; (b) damage or destruction to consumer electronics devices or other personal property that are contained inside or outside, or used in connection with, the Product, including, without limitation, mobile apps, tablets, laptops, cellular phones, or other handheld devices, or for any loss of data stored in the foregoing devices or elsewhere; and (c) costs or damages arising from or related to your breach of the terms of this Limited Product Warranty. The Bionfit Parties disclaim any representation that they will be able to repair any product under this Limited Product Warranty or make a product exchange without risk to or loss of electronic information, including programs or data.

Any claim for warranty applies if purchases are made thru authorized Vendors.  Require Purchase bill for the same
Please note that the equipment you are purchasing is intended for home use only. If this equipment is placed in a commercial setting it will void the warranty.

Main Frame – 6 months (to and fro condition effective)

Belts – 3 months (to and fro condition effective)

Cosmetic, Plastic, and Rubber Items – As per warranty description. (to and fro condition effective) Electronic Parts – 6 months repair/replacement ( to and fro condition effective)

The frame is warranted for defects in material and workmanship for as long as the original purchaser owns the Product. The frame is warranted for labour and freight (for parts shipped from Bionfit) for the above-specified time period. * This limited warranty on the structural frame does not include paint or coatings.

Cosmetics

The exercise bike cosmetic parts are warranted for defects in material and workmanship for the above specified time period. This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in the owner’s manual, accident, misuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to paint/coatings, covers/caps, badges, overlays, and straddle covers.

What is not covered?

This Warranty does not apply to conditions caused by physical damage, improper use or normal wear and tear after the original sale. Warranties do not cover any loss or damage resulting from address change, improper installation; unauthorized repairs; alterations or modifications of original condition; dropped product; a malfunction or damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is awaiting parts or repair; and products purchased from unauthorized dealers. Any password-protected area, reset options, upgrading or tweaking system firmware, software, the application will not cover under this warranty. Under this warranty, Bionfit is limited to repairing or replacing any part or parts covered under this warranty. Damage incurred due to shipping and handling does not constitute a defect under this warranty.

To & Fro Charges
  1. If there is any requirement for spares, customers will be charged for the to and fro courier service.
  2. If the replacement request is placed for any product, to and fro charges will be applicable and the cost has to be borne by the customer.

Warranty valid for India only.
For any assistance, please do not hesitate to contact our customer care at +91- 7011358365 or e-mail us at Info@bionfit.com and our team members will be very happy to assist you.